FAQs

How much does it cost to rent a bike?

See rent page.

When do half-day rentals start?

Half-day rentals start at 1:00 PM. No reservations, subject to availability.

How can I get my rented bike(s) to the carriage roads (or any where else)?

We rent trunk mounted car racks for up to 4 bikes and hitch mounted racks for up to 5 bikes. Rack capacity is dependent on vehicle size. 2 inch receiver required for 5 bike hitch rack.

Will the trunk rack fit my car?

Find out here. We use model #’s: 102DB for 2 bikes, 104DB for 4 bikes.

Will the hitch rack fit my car?

1-1/4 inch receiver works for up to 4 bikes. 2 inch receiver required for 5 bikes. Please be aware that hitch rack do not fit all cars with externally mounted spare tires. Please call ahead if you are uncertain.

Which carriage roads should I ride?

Generally speaking, the Bar Harbor carriage roads are flatter (but more congested) and the Northeast Harbor carriage roads are hillier (and correspondingly less congested). Please see our trail guide.

What kind of bikes are needed for the carriage roads?

Mountain, hybrid, comfort and cyclocross bikes all may be safely ridden on the carriage roads. 700×30 minimum tire size.

I have kids and/or inexperienced riders in my group. Where should I ride?

Families with kids and neophytes should opt for the flatter (Eagle Lake, Witch Hole Pond routes) accessed from Bar Harbor. Heartier more experienced riders might find the North East Harbor (Brown Mtn., Parkman Mtn. routes) more enticing.

Where can I get something to eat?

The Jordan Pond House has both a snack section and a regular sit down restaurant.

Bathrooms???

These are located at the major trail entrances: Eagle Lake, Parkman Mtn., Brown Mtn. gatehouse. Please note that there is no running water in these bathrooms.

I am returning after you close (5:30). Should I return the bikes in the morning?

When you rent a bike from us, we provide you with a lock that enables you to return your bikes until nightfall. Please return all rentals on the day they are due, locked to our rack if we are not in the shop.

Do you offer a group discount?

For parties of ten (10) or more, we offer a $2.00 discount per bike under the following conditions:

  •     Please only one person may fill out the paperwork and pay in full.
  •     If 2 or more people fill out the paperwork, the discount is not available.
  •     Discount does not apply to half-day rentals.

What happens if I get a flat on a rental bike?

Flat tires do happen. Of the 1000 plus bikes we rent each year, we average fewer than 10 flats. The odds are you won’t get one. Unfortunately, we cannot issue refunds for flat tires, and you are still expected to return all items rented to the shop on time.

What is required to reserve a bike?

For each party renting we need:

  •     contact name
  •     contact information (cell phone, local address, home address)
  •     desired pick up time
  •     desired return time
  •     credit card information

for each person renting we need:

  •     height
  •     any unique requirements

How do I change a reservation?

You can call and leave a message up until 9:00 AM of the day of the rental to make any changes. If we do not hear from you by then, we assume you intend to honor your reservation, and we tag all of your reserved equipment with your party’s name. Unfortunately, we cannot issue refunds for early returns.

What happens if I don’t show up and I don’t call you?

This is what we call a “no show”. The following happens: a one day charge is incurred for each piece of equipment you had reserved the equipment you reserved is no longer reserved for you and may be rented to another party.