Come on in and spin the 2024 “Wheel of Blame”!
From Bob– We’re a great local bike shop, and we could be more organized in getting reviews. Forty-plus years in business means we’re doing some things right, and our “followers” are real people who come in to do business with us. But here is a sampling of Reviews from our customers. We appreciate everyone- first-time renters, long-time returnees, seasonal and year-round local residents. Thank you.
“This has to be the best bike shop on the island. Off-Season (November) we walked in and quickly rented two bikes perfect for the carriage trails we had planned to ride. Not only friendly, but technically helpful if you truly need a professional to help you pick the right equipment for your ride. Do not skip over this great shop when on Mt Desert Island” *****Stars
“These folks are wonderful. If you’re staying in/near Southwest Harbor it’s the place to go. They’ll get you equipped with everything you need in no time. And make great suggestions on where to bike. Best part is, if you want to do the carriage trails, you don’t have to contend with that hill like you would if you rented in Bar Harbor.” *****Stars
“Highly recommended – excellent customer service, excellent value. Our family rented bikes on two separate occasions, in 2017 and again in 2021. On both occasions, the customer service was excellent – they took the time to answer all of our questions, and help us load and secure the bikes onto the rack. This time, they even pointed out that one of our own bikes (that we brought from home) needed air in a tire. They proceeded to fix the air pressure, while also pointing out (and tightening) a loose nut on the same bike. Southwest Cycle definitely goes above and beyond with great customer service! We will continue to rely on them for future visits to Acadia National Park” *****Stars
“I bought my very first bicycle from the owner more than 35 years ago. I am planning to make another purchase this coming weekend. Over that time, this company has stayed true to their mission, and loyal to their passion. I am so glad that a business like this has been able to survive the test of time. Their product line is exemplary, and the knowledge of the entire staff is beyond expectation. Definitely go there if you’re in the market. You’ll be so glad you did.” *****Stars
“We rented 3 bikes late on a Saturday to explore the carriage roads, Bob was very nice, helpful and attentive, allowing us to return them on Sunday when they are closed. Great selection of rentals from e-bikes and road bikes to mountain bikes. They also have a good selection of bikes and gear for sale. I would definitely recommend this place to any avid cyclist or persons looking to rent, as the rental fees were very reasonable in my opinion” *****Stars
“Brought two bikes in during vacation to this shop. They fixed both on the spot for way less than I thought it would cost. Bob the owner and Jonathan the bike mechanic couldn’t be more caring and accommodating. Many thanks and I highly recommend this shop.” *****Stars
“We rented a bike for a few days while visiting Mount Desert Island and Acadia National Park. The staff were personable, friendly, and helpful. The prices were reasonable and each bike rental included a helmet and lock. The shop is located in Southwest Harbor which is much less crowded than Bar Harbor. Parking was easy to find and rentals were available.” *****Stars